Our Approach
This site is built to work with keyboard navigation and screen readers, to maintain readable colour contrast, to carry descriptive alternative text on images, and to remain usable at increased text sizes and on small screens.
Telling Us About a Problem
If any part of this site is difficult to use, call us and describe the problem and the device or assistive technology you are using. We will fix what we can and tell you honestly if something will take time.
Getting the Same Information Another Way
Anything on this site is available over the telephone. If the website is a barrier, call and we will talk you through whatever you need.
Talk to Someone Who Does the Work
Describe the problem and the water history. We will tell you honestly whether it needs us.